At Lowkey Solutions, we aim to provide a seamless and efficient shipping process for all our products, whether they are digital or physical. Please take a moment to review our Shipping Policy to understand the shipping details for your purchases.
- Digital Products: For digital products, such as digital marketing campaigns, educational materials, and training sessions, the delivery process is swift and convenient. Upon successful payment, you can expect to receive access to your digital product within 1 hour. In some cases, the delivery may be even quicker. Please ensure that you provide accurate contact information during the checkout process to avoid any delays in receiving your digital purchase.
- Physical Products: For physical products, such as printed educational materials, merchandise, or any other tangible items available for purchase, shipping information will be clearly stated in the respective product description. Each product has its unique shipping time frame, which may vary based on factors such as the product's availability, production time, and the shipping destination.
- Reading Product Description: We strongly advise customers to thoroughly read the product description of each physical product before making a purchase. The product description will contain vital information, including the estimated shipping time, any shipping restrictions, and other relevant details. By reviewing the product description, you can make an informed decision about the product's shipping time frame and ensure that it aligns with your requirements.
- International Shipping: Lowkey Solutions serves clients both locally and internationally. For international customers, please note that shipping times may vary depending on the destination country and its customs regulations. It is essential to be aware of any potential customs duties or taxes that may apply to your order. Customers are responsible for covering these additional charges, if applicable.
- Shipping Notifications: Once your order is processed and shipped, you will receive a shipping confirmation email containing relevant tracking information (if applicable) for your reference. This allows you to monitor the status of your shipment and estimate its delivery date.
- Multiple Products in One Order: If your order contains a combination of digital and physical products, the shipping process will be handled accordingly. Digital products will be accessible as per the specified time frame, while physical products will be dispatched based on the shipping information provided in their respective product descriptions.
If you have any questions or concerns about our Shipping Policy, or if you encounter any issues with your order, please don't hesitate to reach out to our customer support team at Khondowewilliam@gmail.com or +260965911745. We are committed to ensuring a smooth and satisfactory shopping experience for all our valued customers.
Thank you for choosing Lowkey Solutions. We appreciate your trust in our services and products, and we look forward to serving you with excellence.