Privacy Policy

Privacy Policy

At Lowkey Solutions, we are committed to safeguarding the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide when using our website, products, and services. By accessing and using our platform, you agree to the practices described in this policy.

1. Information We Collect:

1. Personal Information: When you interact with Lowkey Solutions, we may collect certain personal information, including but not limited to your name, email address, phone number, billing and shipping address, and payment details. This information is necessary for processing orders, providing customer support, and enhancing your overall experience.
2. Usage and Log Data: We may gather usage data automatically when you access our website. This data may include your IP address, browser type, device information, pages visited, and the time and date of your visit. We use this information for website analytics, system administration, and to enhance our services.
3. Cookies and Tracking Technologies: Lowkey Solutions may use cookies and similar tracking technologies to improve user experience, understand user behavior, and deliver targeted advertisements. You can manage your cookie preferences through your web browser settings.

1. Use of Information:

1. Providing Services: We use your personal information to process orders, deliver products and services, and respond to your inquiries. Additionally, we may use your data to personalize your experience and provide relevant content and offers.
2. Communication: We may use your contact information to send you promotional materials, newsletters, updates, or important notifications related to your account or purchases. You can opt-out of receiving marketing communications at any time.
3. Website Improvement: The data collected helps us analyze website traffic, identify trends, and enhance our website's performance and functionality.
4. Legal Obligations: We may use and disclose your information to comply with legal obligations, respond to lawful requests, protect our rights, privacy, safety, or property, or to prevent fraudulent activities.

 

 

1. Data Security:

1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

1. Third-Party Sharing:

1. Lowkey Solutions does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating our website, processing payments, and providing services to you.
2. We may also share data when required by law, in response to legal processes, or to protect our rights, privacy, safety, or property.

1. External Links:

1. Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any external sites you visit.

1. Children's Privacy:

13. Lowkey Solutions does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take appropriate steps to remove such information from our records.

1. Changes to Privacy Policy:

1. We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised date will be mentioned at the top.

If you have any questions, concerns, or requests related to our Privacy Policy or your personal information, please contact us at Lowkeysolutions22@gmail.com or +260965911745. Thank you for choosing Lowkey Solutions, and we are dedicated to maintaining your privacy and trust in our services.